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FAQs

When will you restock next?

  • Archive Bowler in Dark Chocolate, Dark Cherry; Cassette Baguette in Butter Yellow, Ink Black
    • Some stocks coming mid-March!
  • Archive Bowler in Powder Blue
    • Limited restock (last batch for this color) will be available first + quality control items will be on clearance sale at our next pop-up (target March/April)
    • More/any extras will be available online after!
  • Box Bowler Set in Dark Cherry, Milk Chocolate, Chrome Silver, Powder Blue
    • Limited restock will be available first + quality control items will be on clearance sale at our next pop-up (target March/April)
    • More/any extras will be available online after!
  • Box Bowler Set in Ballerina Pink, Box Bowler Set in Avocado Green
    • Quality control items will be on clearance sale at our next pop-up (target March/April)
  • Cassette Baguette in Dark Cherry
    • No solid plans yet - it may be unlikely to be restocked but please stay tuned for further announcements!
  • Baby Hobo in Maybe Mint, Baby Hobo in Powder White
    • We have our last few quality control stocks, which can be sold at a discounted price. The main issue is misaligned/off-center logos on the inside tag.
    • In case you don't think you'd mind this issue and are interested in buying anyway, kindly DM us on Instagram so we can send you actual photos and we can transact there.

Can I pre-order or reserve?

  • We have decided to stop offering pre-orders for now given the unpredictability of wait times for customers (e.g. whether it's 1, 2 or 4 weeks, due to several external factors that are out of our control), which we've found to be a less ideal experience for customers. Unfortunately we do not take reservations. Kindly watch out for future announcements!

Do you ship internationally?

  • We don't yet, but we'd like to do this soon! Please give us some time to get things ready and kindly watch out for future announcements!

When will I receive my order?

  • For onhand items, the standard ship out timeline is within 2-5 business days from order confirmation and payment, although we always try to do sooner. From then, courier delivery times vary based on the specific courier and delivery location. As a quick estimate, you can view LBC lead times here at https://www.lbcexpress.com/track/ (Origin: NCR)

  • For any rush requests, kindly let us know and we'll always see what we can do to accommodate.

What are your modes of delivery?

  • For delivery addresses within Metro Manila, we use third party couriers like Lalamove, Grab, or Angkas for Express Rider Delivery; we also use third party couriers like LBC, GoGo Xpress, Flash if you prefer this method (select Land Courier at checkout). We also offer the option for Buyer Pickup (buyer books and pays at own expense).
  • For delivery addresses outside Metro Manila, we use third party couriers like LBC, GoGo Xpress, Flash; for some areas we also offer the option for Buyer Pickup (buyer books and pays at own expense).
  • For all shipping methods except Buyer Pickup, shipping fees are always collected from you upon checkout, and settled by Lullaby Run in full when we ship out. You should not expect any delivery riders to collect any further fees from you. If they do, kindly refuse and let us know the situation.
Develop By STONEWALL INFOTECH